Privacy Policy

1.1 General Contact Information

We collect information you provide when contacting us via website forms, email, or phone calls. This includes your name, email address, phone number, company information, and messages.

1.2 Crew Registration Data

When you register as a maritime professional, we collect comprehensive information necessary for crew placement and vetting, including:

• Personal details: Full name, nationality, date of birth, contact information
• Maritime qualifications: STCW certificates, licenses, medical certificates (ENG1), discharge books
• Professional experience: Years at sea, vessel types, previous roles, skills
• Availability: Start dates, notice periods, rotation preferences
• Documentation: CVs, cover letters, certificates, and supporting documents
• Identity verification: Passport details, right to work documentation

1.3 Technical Data

We automatically collect technical information including IP addresses, browser type, device information, and usage analytics to improve our platform and services.

2.1 Recruitment Services

For crew registration and placement, we use your information to:

• Assess your qualifications and suitability for maritime positions
• Match you with appropriate job opportunities
• Present your profile to potential employers (with your consent)
• Conduct background and qualification verification
• Provide ongoing career support and placement services
• Maintain records for reference and compliance purposes

2.2 General Business Operations

We also use your information to:

• Respond to inquiries and provide customer support
• Improve and develop our services and platform
• Send service-related communications and updates
• Comply with legal and regulatory obligations
• Protect our rights and prevent fraud or misuse

2.3 Marketing (Optional)

With your separate consent, we may send you marketing communications about new opportunities, industry news, and relevant services. You can opt-out at any time.

4.1 Sharing with Potential Employers

With your explicit consent, we share your crew profile, qualifications, and relevant information with vessel operators, shipping companies, and maritime employers for recruitment purposes. You can control which information is shared and withdraw consent at any time.

4.2 Service Providers

We may share information with trusted service providers who assist with background checks, qualification verification, technical services, and other business operations. All providers are bound by confidentiality agreements.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, prevent fraud, or ensure safety and security.

4.4 No Sale of Data

We never sell, rent, or trade your personal information to third parties for commercial purposes.

6.1 Crew Registration Data

We retain crew registration data for up to 7 years from your last contact or activity. This extended retention period is necessary for:

• Providing employment references and verification services
• Compliance with maritime industry record-keeping requirements
• Meeting potential legal and regulatory obligations
• Maintaining placement history for career development

6.2 General Enquiries

Contact information from general enquiries is retained for 3 years to maintain a record of our business communications and potential future opportunities.

6.3 Active Deletion

You can request deletion of your data at any time. However, we may retain certain information if required by law or legitimate business interests (such as completed placement records for reference purposes).